Frequently Asked Questions

Mai Ai Coach

Online expert support gives students additional help with specific questions that they do not understand. If students are having difficulty with a question on the online platform, an expert tutor will answer their query and provide advice.  Mai can help you break down tough questions, interpret performance data, and optimise your UCAT preparation.

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Log into the MedEntry online learning platform, click on “Chat with Mai,” and type in your query.

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Free Trial: 5 prompts
Essentials Package: 10 prompts
Premium Package: 500 prompts
Comprehensive Package: 1000 prompts
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Each question that you ask Mai counts as one prompt.

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Yes, you can purchase a Mai add-on pack with 500 additional prompts.

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The cost for an additional 500 prompts is $35 AUD/NZD.

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A multi-year package will have the same number of prompts as the single-year package, i.e.
Essentials / Headstart Essentials Package: 10 prompts
Premium / Headstart Premium Package: 500 prompts
Comprehensive / Headstart Comprehensive Package: 1000 prompts

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No, students will not have a rollover of their unused prompts.

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